It may be your account, but when things go badly and someone gets into a customer's mail or files they generally ask us to try to help them recover. And if it's all due to an obvious password that's just not fair to us, you, or others who may be affected by a compromised account. Trust us, we've seen some ugly things; identity theft, libel, crimes committed appearing to be you, etc. Often it's someone you know who gets into your account and they know enough about you to make it hurt.

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If you need assistance please contact us either by phone at +1 617-739-0202 (7x24) or e-mail to support@TheWorld.com.