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Summary Of Qualifications
20 years of experience in documentation design
Strong management and administrative skills
Excellent communication skills
Skills: Graphic Design; Technical, Creative and Copy
Writing; Web Site Design; Illustration; Creative and Art
Direction; Packaging; Display; Pre-press Production, DHTML
Software: Dreamweaver, Quark XPress, Illustrator,
Photoshop, Acrobat, PowerPoint, Word
Experience
LineScience, Ltd, Lowell, MA (1983 to
present)
Creative Direction & Account Management, Owner &
Principal
Clients: The Puppet Showplace, 3Com Corporation,
Filene's, Fidelity Investments, Marshalls, Mosaic Software
- Created web site which reduced unrelated phone calls to Box
Office.
- Developed templates which aided permanent staff to complete
marketing materials more quickly.
- Assisted staff in completing ads which improved department
performance in meeting deadlines 70%.
Filene's (May Company), Boston, MA
(1990-1991,1993-1994)
Supervisor - Direct Mail Advertising, Production
Designer (Assembler)
- Organized Direct Mail personnel and computer resources to
increase frequency deadlines were met by 70%.
- Trained staff on proprietary software so outside vendor was
not needed.
- Developed Style Book which decreased questions management
and increased productivity.
Dupont Imaging Systems (CAMEX), Boston, MA
(1985 - 1993)
Typographic Resource Technician, Typography Support &
Administration
- Created 3 type catalogues which reduced calls from Sales
when completing system orders.
- Wrote instructions which decreased department tech support
calls 50%.
- Evaluated customer needs and communicated to Engineering
so that products met end-user expectations.
Education
Carnegie-Mellon University, Pittsburgh, PA
Bachelor of Science, Civil Engineering: September 1983
University of Massachusetts - Lowell, Lowell,
MA
Certificate, Technical Writing: December 2005
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